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Independent Aged Care Experts Advising and Assisting Families


Independent experts helping you
find the right aged care solutions

Australian Womens Weekly

Signpost wins small
business award

Signpost is proud to be a recipient of the Australian Woman's Weekly/CPA Women in Business Awards for 2015.
Click to read article.

"Signpost was great. They helped
my brothers and I understand the
aged care system and entitlements
for our father and identified a
number of things we did not know
existed." Doug, Warrandyte

We take the stress out of aged care decisions

Get professional advice about your aged care choices.  At Signpost, we offer a unique service that allows you to make informed decisions about accessing care for older Australians. We make it easy for you to understand all of the options that are available for remaining at home or moving into care.

Advice you need to take the next step

Aged care advice from professionals. With decades of collective experience, we know what you need to know to access the best care in Australia. Our combined expertise, credentials and experience mean that we can provide advice covering care, lifestyle, legal and financial options.

Smart solutions and credible services

We can do the work for you, whether it is finding the right provider, sorting out things at home, reviewing or preparing documents or negotiating on your behalf.

Understanding aged care

If you are having trouble understanding aged care or working out which option is best for you, or you are worried about the cost we can help you.

Finding the right accommodation option

Whether you are downsizing, moving into a retirement village or supported care facility, we can guide you through the choices.

Remaining independent at home

We can help you remain independent, safe and connected at home on your own terms.

Help in a crisis when you need it

If your loved one has had a fall or is in hospital and cannot return home, we can help you decide on a plan of action.

What We Do

Our mission is to enhance the well being and quality of life of our clients.
Financial matters moving out of a retirement village

Meeting with you and your family to discuss and review the current situation, providing information and recommendations including aged care fees and charges, options for care at home and accommodation, legal and finance documents, lifestyle options and care and, if required, referral to specialist aged care financial adviser.


Finding the right residential accommodation for you or your loved one. There are three levels of service, depending on how much you would like to do yourself ranging from a list of suitable facilities in your area through to a comprehensive service in which we negotiate the fees on your behalf and provide advice on the contract.

supported residential service to aged care residential facility

Organising the best and most cost effective support and assistance at home so that you or your loved one can remain safe and independent for as long as possible. We also offer a Home Safety Service that includes coordination of occupational therapists and safety equipment assessment and installation.

Other services such as preparation of documents, negotiations bonds or advice on specific aged care issues and matters is available at either a fixed cost or hourly rate depending on the service. Expertise covers legal and finance documents and a range of implementation services.

About Us

Signpost’s mission is to enhance the wellbeing and quality of life of our clients. By giving Australians the right information, we believe they can live better lives.

Download Our Brochure

Signpost does not pay or receive any commissions from any third party.

Our consultants provide independent, trustworthy aged care advice relating to care, lifestyle, , legal and financial options.

Most elderly people want to remain independent at home and we help them achieve this wherever possible or support them to transition to the next stage. We help find the best possible outcome regardless of the situation.

retirement village living by signpost an aged care services business

Why Use Signpost?

  • Expert advice and guidance from a team who understand your needs
  • Cost effective service. Most clients end up saving more than they paid to us
  • Tailored solutions to suit your needs so you get the best outcome for you
  • Making it easy for you and your family – taking away the stress of navigating the aged care maze
  • We are completely independent (no referral fees or commissions) so our advice is unbiased
  • You get a better solution than you would if you did it yourself
  • Compassionate and caring team
  • Enhance your quality of life and wellbeing

Get what you need to access the very best aged care services in Melbourne safely and affordably. Our expert staff strive to open the door to a higher standard of life to each and every one of our clients. For more information or to book one of our services, call 0411 232 896 or 0408 538 388 today.

Who We Are

Melbourne Aged Care Consultant | Sara Cook

Sara Cook
RN, Grad Dip Comm Nurs, Master Bus Mgt Director

Sara combines business and nursing qualifications with 13 years’ experience working in aged care and 30 years in the healthcare sector.

Sara’s understanding of the aged care environment provides her with skills to guide families through the decision-making processes related to aging.

In Sara’s experience, many aged persons are forced into making hasty decisions after suffering an acute episode and this results in unsatisfactory compromises in how they would like to spend the later part of their lives.

Melbourne Aged care Services | Margaret Harrison

Margaret Harrison

Margaret practiced as a lawyer for more than 20 years in private practice and as a corporate lawyer in a major Australian Bank. Her legal expertise covers financial services and wealth management, dispute resolution, testator family maintenance, trust and probate law. Most recently, Margaret spent five years on the executive team of ANZ Wealth Management Division as its Head of Risk.

Her personal experience with her own elderly and frail parents led her to establish Signpost in 2012 when she was unable to find a person who could help her understand the available aged care options and assist with appropriate care.

She has applied her skills to creating a new aged care service, providing high quality aged care advice and solutions. Margaret is also a former Director and current Member of the Advisory Committee of non-profit organisation Social Firms Australia.


Our mission is to provide the best service, care and aged care advice
for you and your family


We have a number of easy ways to get the advice you need about aged care.


Case Studies

Postal Address

PO Box 5102,
Glenferrie South
VIC 3122

Registered office

18 Wattle Road
Hawthorn Vic 3122

Contact Us

You can contact us by phone or send us an email through the form below

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