Category: Aged Care Services

Why should you use an aged care specialist?

Here are the top 5 reasons to use an aged care specialist:

  1. Save money and time

You will probably spend hours trying to work aged care out yourself and still not have the right answers. We understand and get the best out of entitlements and subsidies and can minimise the costs of receiving care and support.  Nearly all our clients recover our fees in savings we have obtained for them.

  1. Talk to someone who knows aged care

The aged care system in Australia is very complicated.  Trying to understand the options, how much they cost and whether they are right for you is really hard, especially if you are under time pressure to get things sorted out.  There is no website with all the answers, the Government My Aged Care service is limited in scope, hospitals are keen to move you on and the interface with providers is usually a sales person.  Many people ask their friends who have been through it already but every situation is different. Signpost Aged Care Services know aged care; how it works, what it costs, how it is funded and the pros and cons of each of the options.

  1. Get the right advice for your situation

Signpost gives reliable impartial advice tailored to your wants and needs.  We are independent of any service provider and do not receive or pay any commissions or incentives.

  1. Reduce stress and be happy

We ensure people receive the support and care they need. Both the care recipient and the family and/or carers can rest assured that the right decision has been made.

  1. Make sure you get what you want , the best care that you can afford

Signpost can help you avoid having to take only what you can get.  We will assist you to get the best available option so you can have your choices met ensuring you get the care and support you want.

Call Signpost Aged Care Services now on 1800 744 676 if you need help or just want to have an obligation free chat about your aged care issue.

Until next time

Sara and Margaret

Looking for aged care – where do you start?

Where do you start if you are looking for aged care?

If you have a parent or loved one who is not coping at home, working out what to do or where to start with aged care can be very difficult.  If you google aged care, you are likely to come up with more than 20 million hits and most of the early responses are residential aged care.  So where to do you start if you are looking for aged care?  Here are some tips:

Talk to your loved one

Discuss your concerns with your parent or loved one.  You will not be able to do anything unless the loved one agrees.  In our experience, it is not unusual for a parent to say they think they are coping fine, even if it requires you to do a lot of running around.  It may take quite a while for the parent to agree to help.  Just be patient; it is not easy getting old and coming to terms with the thought of losing independence or needing help.  Here is a useful article about how to have that kind of conversation.

Work out what care is needed

Think about the kind of assistance that is needed.  Is it help with domestic tasks or more that that?  Are they lonely or forgetting to take their medications?  Defining the problem will help you  work out the best solution.  Most people want to remain in their home with some help with daily living tasks.  In that case, home help would be best but try to work out what kind of help at home is needed, otherwise, the loved one will quickly say it is not working for them.  If the loved one is lonely then it could be worth considering some form of community living such as a retirement village or residential facility.  If they need a considerable amount of help and care, then an aged care residential facility could be the answer.

Get an ACAS/ACAT assessment

Get an ACAS/ACAT assessment done through myagedcare.gov.au.  This is a free assessment done by the government to assess whether an older person is eligible for subsidised care.  You can read more about ACAS/ACAT assessments in our earlier article which is here.  Getting it done early helps with planning and can be very useful if an emergency arises.

Shop around for providers

Once you have worked out what kind of help is needed, start looking for providers and work out the cost.  Make sure your loved one can afford the type of care they are looking at.  Good care is always available and affordable for people of all means; those that need assistance and cannot afford it can get subsidised care.  Remember to shop around for care.  Even if it is subsidised care, there are considerable differences in what you can get and how much it will cost amongst providers of both home care and residential care.

If you need assistance working out the options or understanding the costs, contact us for help and advice on 1800 744 676.

Until next time,

Sara and Margaret

*Unless they no longer have capacity.  Just because they have a diagnosis of dementia or Alzheimers does not mean they do not have capacity.  If they have lost capacity, it can be very complicated to take control of their situation without their consent.  Contact us if you need help in this situation.

Initial Consultation

Meeting with you and your family to understand your current situation and provide advice and information about the alternatives and how to access the best option possible to help you overcome the crisis.  You may then wish to implement the recommendations yourself or engage us to implement them or some of them for you.

Implementing Crisis Services

Organising the best and most cost effective support and assistance so that you or your loved one can rest assured that the crisis has been managed.  Whether that is organising residential care or finding care at home, we can help you get the right solution at the best price.

Tailored Services

Other services such as preparation of documents, negotiation of services, advocacy or advice on specific aged care issues is available either at a fixed cost or an hourly rate depending on the service.  Our expertise covers legal and financial matters as well as care and lifestyle issues.