Category: aged care

Why should you use an aged care specialist?

Here are the top 5 reasons to use an aged care specialist:

  1. Save money and time

You will probably spend hours trying to work aged care out yourself and still not have the right answers. We understand and get the best out of entitlements and subsidies and can minimise the costs of receiving care and support.  Nearly all our clients recover our fees in savings we have obtained for them.

  1. Talk to someone who knows aged care

The aged care system in Australia is very complicated.  Trying to understand the options, how much they cost and whether they are right for you is really hard, especially if you are under time pressure to get things sorted out.  There is no website with all the answers, the Government My Aged Care service is limited in scope, hospitals are keen to move you on and the interface with providers is usually a sales person.  Many people ask their friends who have been through it already but every situation is different. Signpost Aged Care Services know aged care; how it works, what it costs, how it is funded and the pros and cons of each of the options.

  1. Get the right advice for your situation

Signpost gives reliable impartial advice tailored to your wants and needs.  We are independent of any service provider and do not receive or pay any commissions or incentives.

  1. Reduce stress and be happy

We ensure people receive the support and care they need. Both the care recipient and the family and/or carers can rest assured that the right decision has been made.

  1. Make sure you get what you want , the best care that you can afford

Signpost can help you avoid having to take only what you can get.  We will assist you to get the best available option so you can have your choices met ensuring you get the care and support you want.

Call Signpost Aged Care Services now on 1800 744 676 if you need help or just want to have an obligation free chat about your aged care issue.

Until next time

Sara and Margaret

I think it’s time mum or dad got some help

Welcome to 2017.  Many of us will have seen our parents over the summer break and noticed that things don’t seem to be going that well at home for them any more.  Maybe it is time to start looking for help.

Your parents may have been coping on their own for many years, but you might have noticed  some things recently that make you worry. Their increasing forgetfulness, the state of their home or their frailty may be starting to worry you.  If any of this sounds familiar, it’s time to start thinking and talking about aged care.

This is a big decision in your mum or dad’s life, so it’s important you start talking to them about their options as soon as possible. Otherwise, you may find you need to make the decision in a rush after an adverse health event and that means they will probably have to compromise.

Your parents may be able to cope better with help at home and that can often be enough to give the family peace of mind and help parents come to terms with getting older and needing help.  They might be considering moving into a smaller home and are thinking of a retirement village or an aged care facility.

The transition to aged care isn’t straightforward.  Understanding the options and knowing where to start is often confusing and difficult.

That’s where Signpost comes in.  We can help you understand the options so you can make an informed choice and we can manage the whole transition for you including helping you to select the best provider,  negotiating the terms with the provider and doing the paperwork.

So if you’re contemplating aged care for a loved one and don’t know where to start – don’t delay. Call us today on 1800 744 676 for an obligation-free chat on how we can assist you and your family to get the best aged care outcome.


Until next time,

Sara and Margaret



How to avoid lonely old age

A while ago we went to the COTA Australia annual conference. COTA Australia is the peak national organisation representing the rights, needs and interests of older Australians. The President of COTA, a very impressive woman in her 70’s welcomed the forum and reflected on the history of COTA and its achievements During the course of her speech, she mentioned that when COTA started in the 1960’s the single biggest issue facing Australians of old age was social isolation and that remains the single biggest issue today.

We see strong evidence of this with many of our clients. With age, many of your friends and associates have passed away or are too ill to socialise, you are treated very differently; often ignored and your opinion doesn’t count, your family is too busy working and raising their own children or grandchildren to spend much time with you. And it is hard to make new friends. Social isolation is most prevalent for those who have lost their partners, particularly when they have spent many years caring for them. There is a great sense of loss of purpose when the person you have cared for passes away.

So here are some suggestions to deal with social isolation;

  • remain active. Join a group that has some form of exercise. There is likely to be some sort of local walking group or community sports centre that has fitness or exercise classes for older people.
    join a club. There are loads of clubs for older Australians. The best known are U3A and Probus which each have local chapters.
  • contact the local council to see what activities they have. Most councils have programs for older Australians and many even assist with transport to and from the event.
  • offer your services to a charity. Many charities do not allow older Australians to volunteer because they cannot insure them in the workplace but there are always some that are not ageist.
  • learn to use a computer. Local libraries often provide education sessions and help and there are private organisations devoted to helping older Australians as well. We have several clients who have learned to use Skype and it has changes their lives.
  • move into some form of community living, perhaps a retirement village or an aged care facility.
  • find transport alternatives. Often many people are isolated because they cannot get out and about. Contact you local council about transport assistance, apply for the multi purpose taxi program (which gives you half priced taxis) or apply for a home care package either through your council or through the ACAS process and use that to pay for someone to take you out.

These are just some suggestions. The trick is to think about what you like and then make the effort to do it and spend what money you can enjoying yourself. You have earned it.

Contact us if you need more help or advice.

Until next time.

Sara and Margaret

The Future of Aged Care – Aged Care Roadmap

We all know that the population is ageing and that we need to start preparing for it.  Our government is thankfully alive to this issue and is starting to make changes to cater for the growing number of elderly. Earlier this year, the Federal Government released the Aged Care Roadmap, a report prepared by its Aged Care Sector Committee.
Quoting from that report, “The Aged Care Roadmap sets out the path to a system where people are valued and respected, including their rights to choice, dignity, safety (physical, emotional
and psychological) and quality of life. They (together with their families and carers) will have access to competent, affordable and timely care and support services through a consumer driven, market based, sustainable aged care system.”
At a very high level, those changes will be achieved by:
1. Having a more market driven approach to services where the market drives the prices and greater consumer choice drives innovation and quality;
2. Consumers paying for their own services but with a safety net for those who cannot afford the care they need;
3. Getting consumers to be more proactive about preparing for aged care;
4. Having a single point for information, registration, administration and regulation of services
5. Deregulating the industry, including the removal of the bed licensing regime.
These changes will be significant and hopefully have us prepared for our future.  At this stage it is not clear which of and to what extent these initiatives will be adopted by the Federal Government.
You can read the full Aged Care Roadmap if you click here:

Until next time
Sara and Margaret


Ageing isn’t a disease

I read an interesting article this week about ageing in which the author pointed out that, despite all the bad media, ageing isn’t a disease.

On reflection it occurred to me that ageing does get a lot of bad press – particularly about how expensive they are. My clients don’t need point out to me that they have earned the support they now receive – they worked all their lives, many fought to defend our nation or supported those who did, paid tax and raised children who now contribute to society and to the taxman’s coffers. A lot of them leave substantial wealth to the next generation which bolsters the economy. Whilst we recognise that we haven’t quite sorted out how we will pay for the baby boomers when they are elderly, let’s spare some thought of those who are the trailblazers. This is the first generation that has lived so long with manageable ailments. They are the guinea pigs for how things will be in our time. We should be making things better for them rather than complaining about them

Getting old is something that we aspire to and hope we will achieve. It is considered better than the alternative and one day we will be in that position. So let’s pay it forward and get some good press happening for a change.

Until next week

Sara and Margaret